UA-86807305-1

724-205-6387 

Greensburg Massage Specialists

125 HArtman RD, Greensburg, PA

Greensburg Massage Specialists

Empowering you through healing touch for life's journey

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Policies 

Thank you for choosing Super Spa Girl, LLC, for your massage therapy session. In order to ensure an amazing massage experience, we ask that you review our policies.

Scheduling Policy

For your convenience, Super Spa Girl, LLC, offers TWO convenient methods to schedule an appointment. One, you may schedule your session online. Two, you may schedule your session by calling us at 724-205-6387. 


In order to schedule a massage with us, you will be required to reserve your session with a CREDIT CARD.  Super Spa Girl, LLC, has an amazing team of therapists and often have a waiting list for our sessions. When guests make appointments and do not call or show up for those appointments, our staff do not get paid. This is disrespectful, inconsiderate, and quite frankly, no longer acceptable.  


If reserving your session with a credit card does not work for you, you may stop in the studio and pre-pay for your massage. Appointments will not be scheduled unless one of those two options has been fulfilled. Absolutely no exceptions. 

Cancellation Policy

All guests are required to reserve their massage sessions with a credit card. 


In the event that you cancel your session with LESS than 24 hours notice, you will be charged 50% of the cost of the entire session scheduled. 


In the event that you do not call or show up for your session, you will be charged 100% of the cost of the entire session scheduled. In addition, you will be required to pre-pay for all future appointments before we can schedule a session for you. 


Guests who do not call or show up for their sessions AND do not pay for those sessions, will no longer be welcome as guests of Super Spa Girl, LLC. 

Guests who chronically schedule and reschedule appointments, irregardless of time frame, will be asked to schedule with therapists other than Jenny for future sessions. 


Exceptions to the Cancellation Policy:

1-You have been involved in an accident on the way to your appointment


2-You are in labor and are on your way to the hospital (Pregnancy Clients)


3-Inclement weather conditions make traveling roads hazardous


4-You have become seriously ill at the last minute.

Please note: "I have been fighting a cold all week and still have it 2 hours before my appointment so I will not be in," does not qualify as an exception and you will be charged. 

Inappropriate Behavior

Inappropriate behavior, whether verbal or physical, are unacceptable and will result in immediate termination of services. You will be required to pay and leave. Additionally, you will no longer be welcome for future massage sessions. 

Gift Certificates

If you intend to pay for your session with a Gift Certificate or Special Deal Certificate, we REQUIRE that it be presented at the time of service. No exceptions.


Expired Gift Certificates may be redeemed for the amount paid for the certificate. 


We do not offer refunds on gift certificates. No exceptions. If you are unable to use your gift certificate, you may gift it to another person; however, the original expiration date remains applicable. 

Payment

Payment is expected at the time of service. No exceptions. We accept all major credit cards, checks, and cash.


In the event that your check does NOT clear, you will be charged the full service fee AND a $35 insufficient fund fee. This is completely separate from charges that you may incur through your banking institution. 

Refusal of Service

Super Spa Girl, LLC, reserves the right to refuse service to ANYONE who has one of the following issues:


1-Active illness or infection


2-Ringworm, Athlete's Foot or other fungal infection


3-Skin rash, open sores, scabies, or lice


4-Was involved in an accident within the past 72 hours


5-Currently pregnant with a high risk pregnancy and refuses to provide a doctor's clearance


6-Refuses to complete required paperwork


7-Is under the influence or alcohol or drugs


8-Is behaving in an inappropriate manner


9-Has any condition which the therapists deems unsuitable for safely receiving massage and bodywork

Late Arrivals

In the event that you arrive late for your scheduled session, you will be offered the remainder of your session time. Full payment is expected of the original scheduled service. 

Tipping

Tipping is not included as part of payment for your schedule service. 


Tipping is at your discretion. As a guideline, etiquette for massage services is 15-25% of the original service price. 

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